FAQs

Spectrum Home Care is a home care provider offering in-home services for elderly and disabled individuals. Our goal is to help clients maintain their independence in the comfort of their own homes. We operate from offices in Fargo and Grand Forks, ND, with our headquarters in Sioux Falls, SD. The company is owned by Dr. Christie Iverson from Bismarck and managed by Robin Sorlie from Sioux Falls.

Yes, we do accept clients in Minnesota, but currently only on a private pay basis. We're in the process of obtaining credentials for Minnesota services, which is expected to be completed by November 2024. We'll update our website once this process is finalized. Please contact us for more information about our in-home care services.

Indeed, we specialize in 24-hour in-home care plans. For short-term needs, we assemble a small team to provide round-the-clock care until your loved one returns or you've recovered sufficiently. For long-term clients requiring 24/7 care, we create a dedicated team of six to eight caregivers, tailored specifically to the client's needs.

Our care assessment process varies depending on how you're referred to us. For state or VA referrals, we receive your healthcare needs from your case manager. We then contact you to arrange an initial visit to discuss your caregiver preferences and schedule. If you contact us directly, we conduct a preliminary phone assessment to determine if we can meet your care needs. Once confirmed, we schedule an in-person visit to create a personalized care plan that suits your needs and budget.

From our Sioux Falls office, we offer in-home care services to numerous areas including Sioux Falls, Brookings, Madison, Canton, Worthing, Lennox, Tea, Harrisburg, Hartford, Lyons, Crooks, Renner, Dell Rapids, Garretson, Valley Springs, and Brandon. In Minnesota, we serve Hills/Beaver Creek and Luverne.

Our Fargo and Grand Forks offices serve several areas. In North Dakota, we cover Fargo, West Fargo, Casselton, Horace, Kindred, Grand Forks, Emerado, Grand Forks Air Force Base, Manvel, Thompson, and Reynolds. In Minnesota, we serve Moorhead, Dilworth, East Grand Forks, and Fisher.

Yes, all our employees are covered by comprehensive liability and auto insurance. Additionally, every caregiver undergoes a thorough background check and is fully bonded for your peace of mind.

Absolutely. Our services are available during daytime hours, evenings, and overnight. We can provide care seven days a week to accommodate your needs.

While we generally prefer a minimum of two hours for each service session, we understand that circumstances vary. Our caregivers are flexible and can work with you to accommodate shorter sessions if necessary, based on your specific needs.