FAQs

Spectrum Home Care

Have a home care-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

  • What is Spectrum Home Care?  

    At Spectrum Home Care, we are a home care business that provides in home care and services to elderly and disabled individuals in the comfort of their home so that they can stay as independent as possible. We have offices in Fargo and Grand Forks, and we have our headquartered in Sioux Falls, SD. Our company is owned by Dr. Christie Iverson from Bismarck and operated by Robin Sorlie from Sioux Falls.

  • Do you accept clients in Minnesota?  

    We do. However, we currently accept only private pay clients. As of November 2024, the credentialing process has begun for Minnesota services, and the site will be updated once this process is completed. Reach out to us today to learn more about our in home care services.

  • What type of individuals do you service?  

    We help anyone who is in need and who falls under the scope of our expertise. We do not offer skilled services such as specialized nursing, physical, or occupational therapy. Each client has a specific need, and a caregiver will tailor services to meet those needs.

  • Do you provide 24-hour care? 

    We specialize in 24-hour in home care plans. For those short-term plans, we will prepare a small team to make sure you are cared for around the clock until your loved one returns home, or you are recovered enough to be alone. For longer-term clients that need 24/7 care, a team of six to eight is built specifically for you, the client, in mind.

  • How do you know if you can take care of me? 

    When a client is referred to us by the state or VA, we receive information regarding that individual's healthcare needs from his/her case manager. We then contact the potential client and set up an initial visit to get an idea of what the client is looking for in a caregiver, days, and times. If a potential client calls seeking services on his/her own, we do an initial phone intake to decide if we can do the care services they are requesting. Once confirmed, we would schedule an initial visit with that individual to set up a care plan that will suit the client best and to make sure the services they need are provided at a cost they can afford.

  • What locations do you provide services to from the Sioux Falls office? 

    We offer in home care services in the following areas:


    • Sioux Falls
    • Brookings
    • Madison
    • Canton
    • Worthing
    • Lennox
    • Tea
    • Harrisburg
    • Hartford
    • Lyons
    • Crooks
    • Renner
    • Dell Rapids
    • Garretson
    • Valley Springs
    • Brandon

    In Minnesota, we offer services to those in Hills/Beaver Creek and Luverne.

  • What locations do you provide services to from the Fargo and Grand Forks offices? 

    We offer in home care services in the following areas:


    • Fargo
    • West Fargo
    • Casselton
    • Horace
    • Kindred
    • Moorhead, MN
    • and Dilworth, MN
    • Grand Forks, ND
    • Emerado
    • Grand Forks Air Force Base
    • Manvel
    • Thompson
    • Reynolds
    • East Grand Forks, MN
    • Fisher, MN

  • Are your employees insured and bonded? 

    Yes, we carry full liability and auto insurance on all our employees. Each and every caregiver is bonded, and a complete background check is conducted.

  • Can we have services in the evenings and on weekends? 

    Yes, we provide service hours for days, evenings, and overnights. A caregiver can be there seven days a week.

  • Do you have a minimum limit of time for services rendered? 

    We like to have a minimum of two hours. However, under certain circumstances, a caregiver can definitely work with you to make shorter sessions to accommodate your needs.